GPWA Times Magazine - Issue 46 - February 2020

As financial institutions take a more active role in monitoring problem gamblers and implementing national self-exclusion schemes and restrictions, affiliates and operators have no choice but to reevaluate and rethink the way they approach all aspects of acquisition and retention BY CHRISTINA THAKOR-RANKIN Image by bangoland/Shutterstock G P W A t i m e s . o r g 32