How Do You Communicate with Affiliate Managers? Ask an affiliate how they talk to their program managers, and you’ll rarely get one answer. Since Skype was retired last year, communication has splintered across half a dozen platforms, and based on our latest poll, members are still working out which ones actually deserve their attention. We asked GPWA members to check every channel they use. Almost everyone selected more than one option, which says something in itself. The comments made the reasoning clear: some platforms work for quick questions and casual chats, others are reserved for anything involving money or contracts, and more than a few members are still openly missing Skype. For more details regarding this poll and to view all of the feedback and comments we received, visit gpwa.org/497. 69% 17% 61% 8% 39% 8% 4% 4% E-Mail WhatsApp Telegram Google Chat / Google Meet Teams Tradeshow Meetings Phone Calls Zoom Comments from GPWA members Mattbar PRIVATE MEMBER “Email and Teams, but for anything official, like confirming a deal, I insist it be done over email. Only one AM have I ever allowed a WhatsApp contact. I see that as more personal.” artem10x PUBLIC MEMBER “I’m fine with Telegram or Teams for everyday stuff, but if something affects money, I want it in email. If the rate changes, a promo gets extended, or the deal is updated, that should be confirmed in writing.” Kwblue PRIVATE MEMBER “Generally, Telegram, but I prefer email. I search through it on occasion when my old brain doesn’t remember something. But Telegram is nice, and most managers seem to have it.” GPWA MEMBER POLL GPWAtimes.org 12
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